Ticketmaster has vowed to return 'thousands of illegal' tickets to real fans after uncovering a major scalping operation targeting the singer's upcoming residency.
Ticketmaster Promises Thousands of Harry Styles Tickets Back
Ticketmaster has vowed to return 'thousands of illegal' Harry Styles tickets to real fans after uncovering a major scalping operation targeting the singer's upc...
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The company says it intercepted ticket touts using multiple fake accounts to buy seats for Harry's Together, Together tour before selling them on for huge profits.
The discovery comes after fans were left furious earlier this year when VIP packages for the 30‑night Madison Square Garden run soared to $1,667.
Ticketmaster president Saumil Mehta addressed the scandal in a lengthy message to fans.
He explained 'how ticketing actually works' and what went wrong.
He wrote: 'We caught scalpers using multiple accounts and fake identities to try to get around ticket limits and resell tickets for profit.
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Ticketmaster has vowed to return 'thousands of illegal' Harry Styles tickets to real fans after uncovering a major scalping operation targeting the singer's New York City residency
'We've canceled those tickets, none of which had been transferred to fans, and we are working with the tour to release them back to fans at the original price.'
He said the scammers deliberately targeted the cheapest and most in‑demand seats, knowing they could sell them with huge mark‑ups.
He added: 'This impacts many tours and Harry's residency was a huge target.'
To reassure fans, Mehta listed the real ticket prices - including fees - confirming that 19% cost $50, 77% are under $95, and all are under $130. He stressed that no genuine fans had their tickets cancelled and that anyone who bought directly from Ticketmaster, or already has transferred or resale tickets in their account, is unaffected.
Fans wanting another chance at securing tickets must now submit a request form between April 30 at noon EDT and May 1 at 5pm EDT.
Each person can request up to four tickets for two shows, and successful buyers will be charged automatically.
The company says it intercepted ticket touts using multiple fake accounts to buy seats for Harry's Together, Together tour before selling them on for huge profits
Confirmation emails will go out by May 8 at 11.50pm.
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The crackdown lands just days after a federal jury ruled that Ticketmaster and parent company Live Nation have too much dominance over the biggest concert venues - a decision Live Nation says it will appeal.
Harry has planned multi-day residencies on his Together Together tour across the globe and will perform 50 shows in total.
The tour features a record-breaking 12 nights at London's Wembley Stadium.
, generated nearly £1 billion in 2024 with her 15 concerts in four British cities, but Harry has opted to perform only in London.
This will lead to the capital city being the major beneficiary of the spending generated from his fanbase.
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The Centre for Economics and Business Research (CEBR) said that one million-plus ticketholders are expected to spend £709 million, including the cost of millions of pounds on tickets.
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