An iconic British indie band was forced to reschedule their festival appearance on Friday after missing their flight due to Crowdstrike’s IT outage.
Bombay Cycle Club were due to perform at Austria’s Poolbar Festival, but the worldwide outage caused by a Crowdstrike error meant that their flight was cancelled.
The group, led by Jack Steadman and featuring Jamie MacColl on guitar, Ed Nash on bass guitar, and Suren de Saram on drums, took to their Instagram Story to break the news to fans.
They wrote: ‘Unfortunately our flights to get to tonight’s Poolbar Festival show were cancelled because of the IT outage.
‘The show is now going to take place this Sunday July 21.
Bombay Cycle Club were forced to reschedule their appearance at Austria’s Poolbar Festival on Friday after missing their flight due to Microsoft’s IT outage
The group, led by Jack Steadman and featuring Jamie MacColl on guitar, Ed Nash on bass guitar, and Suren de Saram on drums, took to their Instagram Story to break the news to fans
‘It’s an early show: Doors at 7PM and we’re on at 8PM. All tickets remain valid! The combination tickets are valid today and on Sunday.
‘Ticket holders who are unable to attend on Sunday can return their tickets at any advance booking office. The show is sold out but any returns will be available at the box office.’
On the Poolbar Festival website a statement in German said tickets for the show ‘remain valid’ for the new date.
The statement added that ‘ticket holders who are unable to attend on Sunday can return their tickets to any advance booking office’.
The rest read: ‘The show is sold out, remaining tickets may be available at the box office.
‘We apologise to all fans for this inconvenience and are still looking forward to a replacement Bombay Bicycle Club show on Sunday.’
On Friday, a error-ridden update by cybersecurity firm on Microsoft software led to a global IT meltdown.
Shops, banks, and travel companies were affected and customers were left unable to make card payments.
In their announcement, Bombay Bicycle Club said they would perform on Sunday and that Friday tickets would be valid. Those who cannot make Sunday will be refunded
The Microsoft technical fault, described as the ‘most serious the world has ever seen’, has grounded flights, disrupted the NHS and even knocked banks and retailers offline.
Crowdstrike said even though it has identified the cause of the issue, systems ‘could take some time to recover’.
The man in charge of the company lost nearly £250million of his personal fortune – as his firm admitted responsibility for the outage that brought British airports to a standstill.
George Kurtz is the cofounder and CEO of CrowdStrike, the Texas-based firm powering cybersecurity for some of the world’s leading companies and global financial institutions.
But the company has issued a grovelling apology after a faulty update pushed out to Windows customers took their systems down in a ‘digital pandemic’ – crippling airlines, airports, broadcasters, the NHS, train services and investment platforms.
The grievous error wiped £9billion from CrowdStrike’s value and $320million (£247m) from Mr Kurtz’s personal wealth; he owns a five per cent stake in the firm and the dip represents a loss of a tenth of his $3.4billion net worth.
Crowdstrike is reported to have a 24 per cent share of the ‘endpoint security’ market – providing software that protects business computers from outside cyberattacks – meaning hundreds of millions of computers were likely affected by the issue.
Mr Kurtz, was initially criticised for his ‘corporate-speak’ response to the incident, but later used a TV interview to say he was ‘deeply sorry’ – before warning it would take ‘some time’ for systems to be fully restored.
The issue was caused by a ‘buggy’ security update to Falcon, an antivirus product sold by the firm that protects Microsoft Windows devices from cyberattacks.
