Dua Lipa fans hoping to bag tickets to the pop star’s highly-anticipated upcoming tour have been left ‘fuming’ after claiming they were unable to purchase tickets due to card payment issues.
It comes as the pop star announced on Friday that she was adding a second Wembley date, after selling out the first one in just minutes.
However, some of those hoping to be lucky for round two, say they were instead faced with a problem when they reached the checkout.
While many of the One Kiss hitmaker’s followers have shared their joy at being able to nab some of the coveted tickets, others have taken to social media to complain about the process.
Confused fans took to X (formerly Twitter) to pen: ‘Got through for tickets but wouldn’t accept any cards!! What’s going on!!’
Dua Lipa fans hoping to bag tickets to the pop star’s upcoming tour have been left disappointed after claiming they were unable to purchase tickets due to payment issues
It comes as the pop star announced on Friday that she was adding a second Wembley date, after selling out the first one in just minutes
‘@TicketmasterUK I have been trying to buy Dua Lipa tickets all morning. But it’s not letting me buy tickets with a visa credit card, a Mastercard debit card and a Mastercard credit card. Can someone explain why? I keep losing my tickets from the basket!!’
‘Just tried to get Dua Lipa tickets and it wouldn’t let me check out bc I don’t have an American Express card ffs.’
‘F*** you ticketmaster i was so close to getting dua lipa tickets but then it says it can’t accept my card type???’
‘Is anyone else having issues for dua lipa tickets??? its saying every single card me and my sister use is ‘not allowed”
‘@TicketmasterCS fix your website, we just lost Dua Lipa tickets cause EVERY single debit/credit card we had is ‘not allowed’
‘Trying to get dua lipa tickets and it won’t accept my card, had to release a bunch of tickets at this point. anyone else having a similar issue?’
‘Absolutely fuming!! What a waste of time! Got Dua Lipa tickets twice only to be declined because of my credit card!!
‘Why were so many tickets American Express only?!! Unacceptable do better! (Note: never had this issue with any other gig I’ve got tickets for!)’
While many of the One Kiss hitmaker’s followers have shared their joy at being able to nab some of the coveted tickets, others have taken to social media to complain about the process
However, some fans quickly realised that the reason their payment methods were not working was because some tickets were reserved for people with specific cards.
One user claimed: ‘So, figured this out (too late!) by checking Ticketmaster’s replies and you can’t get AMEX (American Express) tickets unless you have an AMEX credit card, which is just utterly ridiculous. So that’s probably why you can’t buy them!’
Another stressed used tweeted: ‘@TicketmasterUK card not allowed?!,’ to which their official account replied: ‘Hi please note that if you are choosing AMEX tickets these need to be purchased with an AMEX card. Thanks!’
MailOnline has contacted Ticketmaster for a response.
The songstress took to Instagram on Friday to reveal the exciting news of her second tour date to her 88 million followers in a candid video.
Filming herself in bed just after waking up, the singer gushed: ‘Good morning, good morning, bloody hell, I just sold out Wembley Stadium. I guess I won’t be going back to bed then, that’s nice. You guys, I can’t believe it.’
Dua was initially set to play just one show at the London venue on Friday 20 June 2025, as part of her Radical Optimism tour.
But now, due to the phenomenal demand, the pop star will be staying in the English capital for a second night to put on another performance on Saturday June 21.
Dua Lipa has delighted fans by adding another tour date for Wembley Stadium, after selling out the first one in just minutes
Filming herself in bed just after waking up, the singer gushed: ‘Good morning, good morning, bloody hell, I just sold out Wembley Stadium’
Making a reference to Sunday’s Euros final, the star wrote in the caption: ‘I heard it’s coming home so I thought I would too (AGAIN)!!!!’
Making a reference to Sunday’s Euros final, the star wrote in the caption: ‘I heard it’s coming home so I thought I would too (AGAIN)!!!!
‘Wow this was the best morning wake up call!!! YOU GUYS SOLD OUT WEMBLEY STADIUM IN MINUTES!!
‘I love you so much we’re adding another date for ya!! SATURDAY 21ST JUNE 2025, WEMBLEY STADIUM, TICKETS AVAILABLE NOW ~ link in stories!!!!!’
With tickets available immediately, fans of Dua rushed to the comments to express their excitement and compliment the singer, writing:
‘WHAT THE ACTUAL!!! Gahhhhhh let’s go.’
‘Let’s goooooo!!!’
‘The screaming into your pillow was so real. Congratulations Dua.’
Due to the phenomenal demand, the 28-year-old pop star will be staying in the English capital for a second night to put on another performance on Saturday June 21
With tickets available immediately, fans of Dua rushed to the comments to express their excitement and compliment the singer
‘I should have got tickets.’
‘How can she be so beautiful even when she wakes up.’
‘You’re perfect even when you wake up.’
‘First show I saw you play was the sunflower lounge in Birmingham. Now I’ll watch you headline Wembley stadium. Well deserved.’
And those who have bagged tickets to the highly-anticipated shows are in luck as the hitmaker is planning to get up close and personal with her fans when she plays at Wembley Stadium.
The Illusion hitmaker is set to jump off the main stage and walk the full length of the crowd in a similar manner to her Glastonbury headline performance last month.
A source told The Sun: ‘Dua still can’t believe she gets to headline Wembley Stadium.
‘She wants to make it feel like a giant disco and make sure everyone has the best seat in the house.
The Illusion hitmaker is set to jump off the main stage and walk the full length of the crowd in a similar manner to her Glastonbury headline performance last month
‘Walking through the crowd during one of her songs allows her to feel intimate with her fans while performing to 80,000 of them.’
Dua confirmed that she was playing Wembley just days after her headline slot at Worthy Farm.
She said in a statement: ‘There couldn’t be a better time to share this with you all! I am still flying high from the magic of headlining the Pyramid Stage at Glastonbury this weekend, and I am absolutely thrilled to announce I’ll be playing Wembley Stadium this time next year.’
A statement from her team added: ‘Today, following her electrifying headlining performance at Glastonbury, three-time Grammy and seven-time BRIT Award-winning global pop powerhouse Dua Lipa announced she will perform at London’s legendary Wembley Stadium next summer on June 20th, 2025.’
Dua earned rave reviews for her performance on Glastonbury’s Pyramid Stage and admitted that headlining the festival was the realisation of a dream.
The New Rules hitmaker – who performed for 1 hour 45 minutes – told the crowd: ‘Wow, Glastonbury!
‘It’s a lot to take in. Can we put the house lights on? I want to see everybody … Oh man, this is a massive, massive dream come true for me.’
It also comes just after the singer ensured all eyes were on her as she took to the stage at the Mad Cool Festival in Madrid, Spain on Wednesday.
It also comes just after the singer ensured all eyes were on her as she took to the stage at the Mad Cool Festival in Madrid, Spain on Wednesday
The singer set pulses racing as she showcased her jaw-dropping figure in a sheer crop top that highlighted her toned midriff.
The garment featured a shimmering sequinned detail while the hitmaker paired it with silver beaded hot pants.
Adding height to her frame with a pair of black boots, Dua added to her outfit with fishnet tights.
Wearing a light palette of makeup, the pop superstar let her locks fall loose down her shoulders for her turn on stage.
