Ariana Grande said she was ‘bothered’ after her Eternal Sunshine tour sold out within minutes and scalpers were already attempting to resell tickets with hiked-up prices.
The singer-songwriter, 32, took to her Instagram Story to address her fans’ concerns and said she is ‘fighting for a solution’ so they can attend her long-awaited tour in 2026.
This comes after some of her fans vented about how they were unable to purchase tickets during the presale and general sale.
Many resale tickets from third party retailers are now priced at over 10 times the face value for several of her shows, and Grande assured fans that she has been ‘on the phone every second of my free time’ even though she has been ‘on set all week.’
On Saturday morning, she shared a post and wrote: ‘hi my angels, i have been on set all week but i wanted to let you know that what’s been happening with the secondary ticket resellers has been brought to my attention.’
The pop star — who fans are convinced has broken up with or is heading towards a split with her boyfriend and Wicked co-star Ethan Slater — added: ‘and of course i am incredibly bothered by it.’
Ariana Grande said she was ‘bothered’ after her Eternal Sunshine tour sold out within minutes and scalpers were already attempting to resell tickets with hiked-up prices
The Supernatural hitmaker continued, ‘i’ve been on the phone every second of my free time fighting for a solution. i hear you and hopefully, we will be able to get more of these tickets into your hands instead of theirs. it’s not right.’
She assured her fans that she and her team ‘are doing everything we can.’
She said she ‘just wanted you to know that my team and i see it and that i care very much and we will do, and are doing everything we can. i love you all so much and thank you for your patience and understanding.’
Grande’s comments come after tickets for her 36 shows next year, including the additional dates she added earlier this week, sold out nearly instantly.
Tickets for her upcoming The Eternal Sunshine Tour, in support of her same-name, seventh studio album, went on pre-sale on Tuesday, September 9.
Many of her fans expressed their excitement for her highly anticipated roadshow since her last tour was over five years ago for her 2019 Sweetener World Tour.
Grande opted out of dynamic pricing for her shows, meaning that the price of her tickets were set in advance to be at the lowest $79 for nosebleed seats up to $799, excluding VIP packages.
In spite of her consumer-friendly choice, Ticketmaster options are now sold out and fans are being forced to explore resale options, which are being posted by third party retailer with a staggering upcharge.
On Saturday morning, she shared a post and wrote: ‘hi my angels, i have been on set all week but i wanted to let you know that what’s been happening with the secondary ticket resellers has been brought to my attention’
She said she was ‘incredibly bothered by it’ and is ‘fighting for a solution’ in her message to her fans; pictured May 2024 in New York City
Her comments come about third party retailers come after tickets for her 36 shows next year, including the additional dates she added earlier this week, sold out nearly instantly and what’s left are now only available via resale with a staggering upcharge; pictured February in Los Angeles
Grande first announced late last month that she planned to tour her album, which she released in February 2024.
Her heartfelt post to her fans about her future shows come after her Eternal Sunshine album helped her take home the Best Pop award at the 2025 MTV Video Music Awards.
Her single Brighter Days Ahead also took home Video of the Year.
During her acceptance speech, she gushed about her ‘fiercely loving and supportive fans’ and teased her forthcoming concerts by telling them: ‘We’ll see you on tour!’
This comes amid her blossoming movie career as the superstar’s upcoming Wicked: For Good sequel is set to premiere on November 21.
She is also set to star opposite Josh Gad will star in Wicked director Jon M. Chu’s adaptation of Oh, the Places You’ll Go! by Dr. Seuss.
